These Terms and Conditions (the "Agreement") govern the use of Bally's Casino services by Bally's Casino (the "User" or "you"). By accessing, registering for, or using our platform, you agree to be bound by these terms.
Acceptance of the Terms
Binding Agreement: These Terms and Conditions form a binding agreement between you and us regarding your use of Bally's Casino.
Changes to the Terms: We reserve the right to modify this Agreement at any time without prior notice to you. Your continued access or participation in our services shall be deemed acceptance of such modifications.
Eligibility Requirements
Age Requirement: You must be at least 18 years old (or the minimum legal age for gaming in your jurisdiction, whichever is greater) and have a valid email address and phone number.
Eligible Jurisdictions: Our services are intended solely for individuals in Alberta, Canada, subject to provincial regulatory oversight.
Account Registration Rules
One-Account-Per-User Policy: Each user must register only one account with us.
Identity Verification: You agree to provide accurate and up-to-date personal information during registration and any subsequent updates.
Account Accuracy Obligations: Ensure that your registered details are correct, complete, and current.
Identity Verification and KYC
Know Your Customer (KYC): We may require identification verification for our users in accordance with applicable laws and regulations.
Acceptable Identification Documents: You agree to provide documents or information as requested by us for the purpose of identity verification.
Restricted Behavior and Prohibited Activities
Multi-Accounting: Creating multiple accounts or using shared accounts is strictly prohibited.
Cheating, Collusion, and Fraudulent Activity: Any form of cheating, collusion, or fraudulent activity in our games will result in immediate account suspension.
Bonus and Promotion Rules
Bonus Wager Requirements: You acknowledge that bonuses must be wagered at least one (1) times within thirty (30) days from the bonus award date.
Maximum Bet Limitation: There may be maximum bet limits for specific games or promotions, which we reserve the right to adjust without prior notice.
Deposits and Withdrawals
Deposit Requirements: We accept deposits through specified payment methods only.
Withdrawal Processing Timeframe: Withdrawal requests will be processed as promptly as reasonably possible after they have been received and reviewed.
Verification Before Withdrawals
KYC Checks: We may delay or prevent withdrawals if we are unable to verify the account holder's identity in accordance with applicable laws and regulations.
Documentation Requirements: You agree to provide documentation as requested by us for verification purposes before processing a withdrawal.
Responsible Gambling Expectations
Self-Exclusion: If you suspect that your gaming habits may negatively impact yourself or others, we encourage you to self-exclude from our services through the designated process.
Account Restrictions: We reserve the right to restrict access to certain games or promotions based on your account history and performance.
Technical Interruptions
Suspension of Services: In the event of a technical interruption or failure, we may temporarily suspend the service without prior notice.
Voided Gameplay: If an error results in voided gameplay or incorrect payouts, we reserve the right to adjust your account accordingly.
Suspension or Closure of Accounts
Reasons for Account Suspension or Closure: We may suspend or close your account due to suspected fraudulent activity, non-compliance with our Terms and Conditions, or failure to meet minimum wagering requirements.
Notification Process: Before taking any disciplinary action, we will notify you via email specifying the reason(s) for suspension or closure.
Intellectual Property and Platform Ownership
Copyright Notice: The content on this site is copyrighted by Bally's Corporation (Bally’s Interactive LLC). Any unauthorized reproduction, distribution, storage or transmission of part or all of the contents in any form is prohibited.
Trademarks and Copyrights: You acknowledge our trademark rights to "Bally's Casino" and related logos.
Limitation of Liability
Waiver of Consequential Damages: In no event shall we be liable for consequential damages, including but not limited to loss of profits or data corruption.
Modification of Terms
Changes in Agreement: We may modify this agreement at any time without prior notice.
Continued Participation: Continued use of our services indicates acceptance of the modified terms and conditions.
Contact or Support Guidance
Support Availability: Our customer support service is available 24/7 via email to assist with questions, issues, or complaints regarding these Terms & Conditions.
Applicable Licensing or Regulatory Oversight
Jurisdictional Regulations: Your use of our services shall comply with the laws and regulations in effect where you reside.
Governing Law: This agreement is governed by and construed in accordance with the laws.
